Dennis leads the Digitas Global B2B practice. During his 15-year tenure at Digitas, he has led B2B relationships with AT&T, American Express, Microsoft, Morgan Stanley, General Electric, Bank of America and many more. His expertise encompasses business and marketing strategy, online and offline brand experience development, mobile sales app development, site design, digital marketing, sales CRM, customer segmentation, and e-commerce. He has spoken and written in several forums about the digital transformation of B2B marketing and the impact it is having on marketing and sales productivity.
What excites you about the B2B world?
It's the tremendous potential for improving productivity by enabling better integration among sales, marketing and the customer. We can use the power of digital content and social connections to energize and strengthen these vital connections.
What technology is most underutilized by B2B?
Mobile tablets are changing the way all of us consume and interact with information. For sales, it can be their "pocket army" of expert content they bring to a client or prospect enabling them to pull up the right information whenever, wherever they need it. Tablets are underutilized today, but innovative B2B marketers who are embracing them are winning, and those that are not are losing (whether they know it or not).
What influence does B2C have on B2B?
Business-to-business has always been a few steps behind business-to-consumer in the interactive space—from site design to interactive web-based CRM applications to social networking to the use of data to target messages. That's changing quickly and we now have great opportunities to apply business-to-consumer experience to business-to-business solutions.
Favorite web site for work:
My interests are broad, so I thrive on news feeds that are pushed to me from a wide variety of trade journals and business-news sources. From there I dig into specific content wherever it is.
Favorite web site for fun:
I love the TED iPad app for consuming inspirational thought leadership content. I also love GOOD IS, particularly the way they use interactive videos and data design to break down complex issues. I'm also addicted to the NY Times and love how they have embraced audio, video, data design, and reader feedback into their content.
If I didn't work in marketing I'd be:
Hosting a late-night jazz program on FM radio. Make that a syndicated satellite radio program—in high definition.



